Being in a position to witness the great strides and changes made in the telecommunication industry is a privilege. There has been a gradual transition from the PSTN to voice internet protocol over the years. Eventually, PSTN will be completely phased out. The uptake of voice internet protocol by many companies has been on a steady rise. Most companies are establishing VoIP as the central mode of their entire communication channels.
Organizations still depending on PSTN as the main technology for communication have drastically reduced. This has made voice internet protocol services the number one preferred technology. However, some large companies use a combination of both PSTN and voice internet protocol technology. That is, they use TI, PRI and ISDN lines.
Since voice internet protocol relies on broadband, the major problems that VoIP users face are slow internet connectivity and lack of well-established network infrastructure. Voice internet protocol providers have been able to address issues on sound quality and dependability of the technology. Improvements on those concerns keep being made every time need arises.
During the early days of VoIP, many thought that it was simply an affordable alternative of making calls. Not many could foresee the creative ways that some companies are using VoIP. The incorporation of VoIP system into other company systems such as CRM software is something very few could predict. VoIP has made the combination of all array of communication channels in an organization possible.
The benefits and transformation that VoIP has brought to the telecommunication sector are clear. Going forward, could there be more transformations? If that is the case, what are those transformations?
The future of VoIP will include:
PSTN is an idea that will completely come to an end. It doesn’t matter how long it takes, but eventually, it will be completely phased out. Some landlines, however, are important for use with some technology that has survived the test of time and change as they are hard to replace. An example of such old technology is the fax machine. Currently, VoIP service providers are concentrating on having a strong VoIP network with wide coverage.
Telecommunication companies are also working aggressively to ensure they provide strong internet connectivity with high speeds. They are doing this by the installation of fibre-optic cables.
Most businesses currently rely on mobile phone network unlike the recent past (About five years ago) where this might have sounded like an impossibility. Some organisations now solely depend on mobile networks. And as the companies expand, they prefer VoIP interoperability with mobile phones. Therefore the future of VoIP will also rely heavily on mobile phone technology.
The rollout of the 4G internet has not been completed in all areas. However, technology keeps on changing, and experts are always a step ahead. The launch of the 5G internet is already being explored. This will mean faster internet speeds, up to ten times greater speeds relative to 4G, and improved sound and video quality.
Nowadays, due to the huge changes and innovation in technology, some functions that could only be performed by computers can be done using mobile phones and tablets. Therefore, it will be necessary to unify the VoIP software with certain mobile programs.
VoIP is already changing the way we do businesses. It provides small businesses with endless opportunities to grow. An example of these opportunities includes our White Label Reseller Program. For more information on that program, why don’t you give us a call? We are always happy to hear from you.