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gloCOM business Edition is a tailor-made Unified Communications business tool that brings immense possibilities. Finally, you have a single application that you can depend on for handling all your communications on a daily basis. We created for you a combination of premium quality Instant messaging, file sharing, Voice and Video calls, Outlook and CRM integration and so much more exclusive features. Sit back and watch your business succeed every other day!

‘‘…top-notch efficiency in business communication…’’

You can set gloCOM to Unified Communications Mode so that you can easily call back any telephone number and still retain the use of gloCOM features on this newly acquired line.

‘‘…supreme quality softphone, total control over all phone calls – anywhere at any time…’’

The mode that has the richest collection of features is the Unified Communications Mode. It lets users utilize all standard and unified communication features. Make and control dynamic conference calls on any SoftPhone or SIP phone. You can also convert any two-way calls into a conference call then add as many participants as you wish (dynamic conferencing).

‘‘…easily switch in between calls and conference calls as well, effortlessly monitor and manage your company’s calls…’’

BENEFITS

1. MANAGING OF COSTS
Enables you to manage the costs of your company’s operations more efficiently. You will finally be able to get rid of the absurdly costly phone systems and your phone bills will take an immediate dip.

2. WORKLOAD REDUCTION
Reduce the workload of your staff and still retain high efficiency and performance. This becomes quite easy with gloCOM’s features

3. OPTIMIZES THE WORK ENVIRONMENT
Your staff will have an increased performance as a result of an efficient and optimized working environment. Start with comms system and you will be glad you did it!

4. STAY IN MOTION
gloCOM’s Unified Communications mode allows you to switch phones without having to hang up your current call

5. TAKE CONTROL OF YOUR TIME
Using the presence functions of gloCOM, you can easily control your time using and plan how and when you and your colleagues will communicate.

6. EASY CONNECTION
Since gloCOM can connect your company database with the company Google, Apple, MS Outlook and PBX, connection becomes easy

7. MAINTAIN YOUR MOMENTUM
Because gloCOM can be deployed in a matter of minutes and it doesn’t take a lot of time for a user to be familiar with it, you will be able to maintain your work’s momentum

8. ACCUMULATE EXPERIENCE
Since your employees will not require any professional training to use gloCOM, they will be able to gain more experience on other systems.

KEY FEATURES

1. UNIFIED COMMUNICATIONS MODE
The Unified Comms model lets the users of gloCOM utilize either single or multiple phones at the same time. It provides a higher productivity rate for call switching between phones while still maintaining the use of its great features.

2. OFFICE PHONE CONTROLLING
With gloCOM, users can remotely use phone control features without having to touch the phone physically. Devices such as Polycom IP phone are fully supported.

3. SWITCH PHONE
Switch the Phone on which the ongoing call is taking place with just a click.

4. FOIP (FAXING CLIENT)
You can directly fax any document from its default application (e.g. Excel, Word, PowerPoint etc.) of directly send faxed from gloCOM (using PDF files only). You can also receive and view faxes directly from your computer and view the history of the faxes you have received

5. GLOCOM ADDRESS BOOK
Display Apple/Google/Outlook/PBXware contacts directly with an option of hiding and blocking contacts as well as setting contact aliases.

6. CONFERENCE FACILITY
Create and manage conference calls using any SoftPhone or SIP phone. You can also turn any two-way call into a conference all and add as many participants as you wish. (also referred to as dynamic conferencing)

7. STATUS OF YOUR ONLINE PRESENCE
With gloCOM, you can easily set your availability and presence status. You can aloes check out the presence status of other users.

8. PBXWARE MULTITENANT COMPATIBLE
Thanks to the proxy service, you can completely and transparently connect to a multitenant system, thanks to gloCOM.

9. MICROSOFT EXCHANGE/OUTLOOK INTEGRATION
Using gloCOM, you can sync contacts from Ms Outlook and/or Exchange. This way you will be able to call them directly from Outlook with the help of the Outlook integration plugin. When you receive an incoming call, you can see who from your contacts in Outlook is calling you.

10. ENCRYPTION OF DATA
gloCOM executes the TLS/SRTP set of encryption on the server side and still enables encryption of voice calls too.

11. BROWSER INTEGRATION
You can dial with just a click from all the major web browsers; for example, Safari, MS Internet Explorer, Chrome, Firefox.

12. CRM INTEGRATION
To easily integrate with any third party Customer Relationship Management (CRM) systems, gloCOM integration makes use of URL pop-up events for the incoming and outgoing call and on call ringing or answered.

13. FILE SHARING & MESSAGING
You can chat with one or many users i.e. (both single and group chatting) at the same time. A searchable history of every single IM chat will be kept for future reference if need be. You can also send and receive files via the IM client.

13. VOICEMAIL
You can move, delete, pause, play and even rewind any Voicemail messages. All this can be done from your PC.

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