A PBX and/or a Dailer system is essentially the backbone of any calling centre, or honestly any business for that matter. In case any of these crucial systems were to fail for any amount of time, it could be awfully disastrous and costly for the period of that outage.
Our specialized team of certified engineers and skilful technicians will proficiently carry out maintenance and support you VoIP integrated communication solution, to guarantee maximum uptime and make sure that your VICIDial Predictive Dialler and Elastix IP-PBX systems are patched, protected and operating optimally at all times. This continuous oversight at the system level results to more productivity and maximizes the long-term ROI.
We provide four different support coverage ‘tiers’ so you can retain your current support expenses for low maintenance of the solution over time.