If you’re looking for a reliable and competitive VoIP provider for your small business, we can offer you one of the UK’s most trusted services. No need to compromise on quality, either. The capabilities of our VoIP PBX system have been developed over a decade, with our roadmap for the future incorporating even more improvements.
Unlimited UK Landline Calls
Unlimited UK Landline and Mobile Calls
Optional world package available
Industry leading infrastructure & multi-node network redundancy.
Effective support. No technical jargon. Just practical advice
Clear, crisp voice calls.
High resolution, flicker free video
If not 100% satisfied, we’ll refund your money. No questions asked
We looked at several other VOIP solutions and Xinix always came out on top.
Very easy process to get signed up! Faultless call quality, array of call features and value for money calling bundle.
Second-to-none level of support - always answering the phone, and explained solutions in a no-nonsense fashion. So far the best solution we have encountered!
Operating the business from home and also being the only staff things can get challenging especially when I have to leave the office un-attended. Xinix resolved this issue with their softphone app, so now my customers can reach me on my mobile app at no further costs
We increased our outbound calling records by more than double through their click to dial feature. Technical issues are resolved swiftly, can’t be happier.
We were having issues with BT and integration with our online cab management system. Thanks to Xinix technical expertise these were quickly resolved. I have been with them for four years and have been recommending them since.
We have made many changes to our PBX system, adding users, changing our dial plans and voicemails. We have always found Xinix Support to be efficient and eager to deal with all our changes.
Due to our expansion we have had to move offices a few times, luckily being on cloud meant we are not restricted to the BT exchange and have always managed to take our number with us. Xinix ensured there is no downtime, I am very impressed with their project management skills.
I was apprehensive about using a VoIP system, I called Xinix and found the gentleman amazingly refreshing! He explained everything from start to finish and help me to set up the whole system to get my business working. The tech guys are also fantastic.
We operate from multiple offices, when customers were calling in, it was often a problem transferring calls between the offices. Xinix VoIP system resolved this by bringing in all the handset under one cloud solution. This made transferring calls seamless.
We have been using Xinix PBX systems for 4 years. Growing from 2 partners to now over 34. We run a multiple office operations, transferring calls between sites as well as having the one receptionist managing all our incoming calls. Our Account Managers regularly travelling from London, a rare service in this industry. Highly recommended.
We really don’t understand IT or VoIP, but our Account Manager is very patient and has resolved many issues often not related to Xinix PBX. Nonetheless he has always supported us, God bless!
I knew very little about Xinix apart from their website, but from my calculations of looking at our current bills etc, I saw that they were definitely one of the cheapest I could find. We picked the best product for our needs and ended up saving ourselves anywhere between £70-100/month.
Our core infrastructure consists of VoIP routers, MPLS Routers, Session Border Controllers, Switches, Inter-Connects etc. An example of a typical solution’s architecture is shown here.
Expand your business without disrupting the communication system, our PBX can handle up to 10,000 users on the same account.
Multiple phones ring on the same number so anyone in the group can answer it (and, with Xinix Cloud Service, the group members don’t even need to be on the same site). You can set it up to ring the phones in the group in sequence or all at once.
Direct Inward Dialing (DID), have a block or single telephone number for calling into your companies private branch exchange (PBX) system.
Using DID, you can offer individual phone numbers for each person or workstation within your company without requiring a physical line into the PBX for each possible connection.
View live call stats across users and sites. Analyse costs and duration. See your most popular destinations and which operators are receiving most of the calls, how many calls each of your phone lines are receiving and when your peak periods and days are.
Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. The auto-attendant is also known as a digital receptionist.
When a new incoming call arrives, it is assigned a position in the queue. The callers hear announcements about number of callers ahead of them in the queue and the estimated waiting time. After that, the specified “music on hold” is played, and callers are updated about their current positions in the queue and the estimated wait time.
The priority order in which agents receive calls can also be pre – programmed at DDI level. You can manage staffing levels by setting queue limits and pre programme the times, days and dates that staff receive calls.
Activate your office opening hours, have calls routed to voicemail or to other destination like call centres and mobile automatically during closing hours.
This page is only active if your provider has enabled the Call Recording feature for you. With the help of this feature, the users of IP Centrex services can record their phone conversations for later playback. On the Call Logs page you can view a list of recorded calls, listen to recordings and filter them for / from a certain period.
Depending on your needs, you may activate / deactivate Call Recording by selecting or clearing the check-box on the top.
On the Conferences page you can create and manage your conferences (virtual conference rooms). Schedule time and date of conferences, invite multiple participants with secure pin access.
Setting up a VoIP account is as easy as pie. Just type in a few basic details and we’ll set you up automatically on our online portal. From there, you can play around with the basics without any costs!
Many VoIP users use their existing smartphones when they first start out. Just download one of the many (usually free) SIP clients to your device and you’re away.
Ready to begin? An internet phone service won’t break the bank. Much of the VoIP features are free, add a couple of extensions, build a package, dial out from anywhere and transfer calls between users.
Prefer not to use a smartphone? Don’t worry: use a softphone on your laptop, desktop or tablet instead, most of which are also freely available. Of course, physical desktop handsets can also be used.
If you have multiple users on the same account, calls between extensions are free, wherever they are in the world. Other calls are inexpensive no matter how far away the recipient is.
You will be pleased to know that an IP PBX does all of the same things that a traditional phone system does, without all the maintenance and installation costs. We also provide ongoing development and upgrades.
An internet phone service offers total flexibility and puts you in charge of adding or removing features at any time. This means you can try out new features or scale up and down as your business develops.
Want an 0800, a geographic and a non-geo number? No problem. Assign them all to one extension, or distribute them over multiple extensions. The system is completely flexible.
Many industries face compliance constraints, and if you work in finance or healthcare, you might have to keep a record of your calls. Record them digitally and archive them for future reference.
Our API is a way to build call functionality and data into other applications. Give your developers the freedom to integrate your telephony with other systems and develop new solutions for your team.