Business VoIP Packages for Office Use

Our VoIP share plan allows you to buy lines and minutes that can be shared by your whole office.

VX-office – Business VoIP for Sharers

Business VoIP Line £ 2.50 a month
Shared VoIP line accross multiple users


Xinix’s hosted business VoIP solution is completely cloud based and is designed for the small business in mind. No fuss! No technical knowledge required, Our plug ‘n’ play handsets come configured to your specification, covered with our ongoing free mainteneace, support and upgrades. As a voip provider to UK businesses our solution is extrememly mobile, if you move premises you can take your number with you regardless of your geographic relocation.

You can also expect to get UK numbers of different towns and counties whilist operationg from a completely different region. There is no onsite physical installation and making changes to your office phone system or adding new users is as easy as logging in to your online selfcare portal. With our VoIP solution you can maximise yours and your staff productivity by utilising the system wherever you can get internet connection.

So working from multiple location including home or abroad.

  • One VoIP and user extension included
  • Transfer your current number or get a new United Kingdom virtual phone number
  • Features include: Hunt Groups, Call Logs, Auto Attendant, Voicemail, Music on Hold, Call Transffer and more.
  • Mobile Twinning: Receive business calls on your mobile at no extra costs.
  • Free calls across all sites through your PBX system including overseas.
  • Manage the system from anywhere with an internet connection.
  • Low international call rates for calls to landlines and mobiles
  • Add up to 10,000 user in one server.
  • 99.98% Uptime guranteed
  • Class 4 Features, call routung and the ability to handle massive amount concurrent phone calls
  • Class 5 Features – IPBX features and IP Centrex
  • 99.96% Uptime – Providig IP services to 5 different continental regions across the globe
  • Replica database to provide data redundancy
  • Cluster of 6 SIP servers for switching and proxying features, media applications, and SBC functionality.
  • Support by phone from our helpdesk, and online knowledgebase.

Hosted PBX Feature Bolt-Ons

User Extensions

Cost per connected VoIP Phone/Device+ £1.50/per month extra

UK DID

UK geographic number, 01, 02 and 03 range.+ £2.50/per month extra

Auto Attendant

Commonly known as IVR, “Press One for Sales, Press Two for Customer Services”, etc.+ £2.50/per month extra

Call Queuing

Accept more calls than you have extensions or employees capable of answering them.+ £2.50/per month extra

30 Day Call Recording

Securely record and store each call. + £3.00/per month per user extra

Ring Group

Group users to receive specific calls. + £1.50/per month per user extra

Click here for single user VoIP Packages

Business VoIP Call Packages for Shared Users

We believe we are the cheapest business VoIP provider in the UK, our mobile prices start from just 3p a minute.

Package Name Destinations Included Monthly Costs
500 UK Landline Minutes Inclusive shared minutes to 01 & 02 destinations £4.50
1000 UK Landline Minutes Inclusive shared minutes to 01 & 02 destinations £8.00
2500 UK Landline Minutes Inclusive shared minutes to 01 & 02 destinations £17.50
5000 UK Landline Minutes Inclusive shared minutes to 01 & 02 destinations £30.00
250 UK Landline & Mobile Minutes Inclusive shared minutes to 01, 02, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) £10.62
500 UK Landline & Mobile Minutes Inclusive shared minutes to 01, 02, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) £20.00
1000 UK Landline & Mobile Minutes Inclusive calls to 01, 02, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) £37.50
2500 UK Landline & Mobile Minutes Inclusive shared minutes to 01, 02, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) and 75 selected countries £87.50
5000 UK Landline & Mobile Minutes Inclusive shared minutes to 01, 02, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) and 75 selected countries £162.50
10000 UK Landline & Mobile Minutes Inclusive shared minutes to 01, 02, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) and 75 selected countries £300.00
Free activation

For a limited period only, join us and save £10 on activation fees.

A few words from our users

A Full Range of Corporate Features

Our business VoIP service offer’s functionality that many small businesses overlook. Take a look at this list to make sure you aren’t missing out.

Up to 10,000 users

Expand your business without disrupting the communication system, our PBX can handle up to 10, 0000 users on the same account.

Hunt Group

Multiple phones ring on the same number so anyone in the group can answer it (and, with BT Cloud Voice, the group members don’t even need to be on the same site). You can set it up to ring the phones in the group in sequence or all at once.

DID

Direct Inward Dialing (DID), have a block or single telephone number for calling into your companies private branch exchange (PBX) system.

Using DID, you can offer individual phone numbers for each person or workstation within your company without requiring a physical line into the PBX for each possible connection.

Call Report

View live call stats across users and sites. Analyse costs and duration. See your most popular destinations and which operators are receiving most of the calls, how many calls each of your phone lines are receiving and when your peak periods and days are.

Virtual Receptionist

Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. The auto-attendant is also known as a digital receptionist.

Voicemail2Email

Using the XINIX Cloud Voice portal, email voicemail messages to your Outlook (as WAV files).

Follow Me

Using the XINIX Cloud Voice portal, email voicemail messages to your Outlook (as WAV files).

Call Screening

This tab allows you to view and define a list of rules for handling incoming calls.

Configurable Business Hours

Activate your office opening hours, have calls routed to voicemail or to other destination like call centres and mobile automatically during closing hours.

Music on Hold

Play music to your callers while they are waiting on hold.

Caller ID

User can select to send or not to send caller ID while placing calls.

Call Queueing

When a new incoming call arrives, it is assigned a position in the queue. The callers hear announcements about number of callers ahead of them in the queue and the estimated waiting time. After that, the specified “music on hold” is played, and callers are updated about their current positions in the queue and the estimated wait time.

The priority order in which agents receive calls can also be pre – programmed at DDI level. You can manage staffing levels by setting queue limits and pre programme the times, days and dates that staff receive calls.

Call Recording

This page is only active if your provider has enabled the Call Recording feature for you. With the help of this feature, the users of IP Centrex services can record their phone conversations for later playback. On the Call Logs page you can view a list of recorded calls, listen to recordings and filter them for / from a certain period.

Depending on your needs, you may activate / deactivate Call Recording by selecting or clearing the check-box on the top.

Conferences

On the Conferences page you can create and manage your conferences (virtual conference rooms). Schedule time and date of conferences, invite multiple participants with secure pin access.

Call Statistics

Enhanced Features

Dialing Rules

Fax2Email

Call Monitor

CRM Integration

Billing Summary

On this page you can view your billing information arranged in four information windows:

Brief Billing Information
Transactions Totals Information
Active Subscriptions
Product & Discounts Information

How Does Xinix World Voice Over IP Works

Making Your Decision?

Not sure whether to invest in VoIP or continue with a traditional landline? Well, there are many things to consider. While VoIP will likely save you money there are certain restrictions. For example, some VoIP providers will not allow you to contact emergency services via VoIP whilst other VoIP Providers may not haveall the features you need, also a loss of Internet service will cause your telephony system to be unusable, with such downtime significantly affecting business operations.

For this reason, many businesses choose to complement their landline services with VoIP technology, particularly if they regularly make calls overseas.

You can read further more on our VoIP Buying Guide for more information

Business VoIP Buying Guide

Voice over Internet Protocol (VoIP) is rapidly becoming the most used form of communication both between businesses and home users. Having an increasing variety of packages along with providers available, organisations have to be more careful than in the past, to ensure they choose the most suitable service for their requirements.

For a lot of customers, business VoIP sounds a bit too good to be true. Far more features, much less costs, enhanced productivity. But if you’re a company for whom this technology remains somewhat foreign, how are you going to find the best option? XINIX guide to buying VoIP was created to help get you started.

What makes business VoIP Work?

A hosted business VoIP program makes things quite simple for businesses aiming to make this transition. On this option, the majority of providers will handle aspects including the delivery of calls for phones along with software for consumers, as well as taking care of the infrastructure from the system. You’ll in addition reduce how much hardware is necessary on the job – this can be limited to IP phones a router as well as a switch. The alternative is usually a self-hosted, on-site VoIP switch. This involves more input from a IT expert and entails installing an IP-based phone system, that’ll route calls for the appropriate phones on your own network through SIP trunks. Whichever options you decide on, most business VoIP companies supply an online login, which means that you can customise your choices via an online web interface.

What are you looking at to implement VoIP?

The amount of equipment you’ll want to implement VoIP will largely be determined by how big your company and its existing national infrastructure is.

Although a property broadband network will handle several VoIP calls separately, a broadband of sufficient bandwidth is essential for organizations with an increase of employees to support a larger variety of users and various applications. You will additionally need to guarantee your router along with switches. Xinix recommends contacting your own provider to learn which routers can be configured with their network; this will likely ensure optimal quality.

It’s also wise to take virtually any bandwidth caps you have into thought. Most VoIP service providers will use a high-quality H. 711 codec with regard to VoIP marketing and sales communications, which must accommodate numerous people, but it’s important keeping tabs on your data usage along with revising your own package in case your regularly meet or exceed a cap.

Finally, you’ll require appropriate SIP-enabled phones which may have VoIP transmission capabilities. Calls tend to be routed to specific lines because of the assignment of your specific handle to just about every phone or VoIP computer software client, which means a SIP-enabled phone is essential for calls. Keeping your own analogue phones is surely an option, but you will need a VoIP phone adaptor and you will not manage to make use of the advanced attributes that SIP-based VoIP devices offer.

Aspects of Business VoIP

The huge benefits to using VoIP for business marketing and sales communications are relatively limitless. Probably the most cited profit is it is cheap – this service is considerably less expensive than a traditional telephone system.

Reduced costs

There is certainly comparatively very little hardware to purchase or let, and for most hosted VoIP providers, there isn’t a requirement with regard to new hardware at all. Any hardware one does purchase depends on recent technologies such as SIP Trunks that you can use across a range of providers.

Also, monthly subscription fees tend to be lower and a range of plans can be obtained to suit how many users you might have and how many national or international calls you’ll want to make. VoIP services tend to be contract-free along with bills to be supplied while monthly prices that encompass all providers, including telephone and broadband.

Helping remote workers

The next benefit will be that it’s suitable for remote users. Organisations tend to be increasingly experiencing value throughout letting employees be home based, and VoIP permits staff whom aren’t at the office to help make free calls and do video conferencing at lesser cost for the company. Mobile apps can be installed which might be adjusted to ring while doing so as the user’s workplace phone, or becoming a separate extendable. This will allow employees to receive important calls while necessary.

Scalability

Another benefit of VoIP will be its scalability. As your online business grows, you want a convenient way to changing transmission needs. VoIP will allow new extensions to be added quickly and easily to allow for growth throughout resources while not having to make costly alterations to hardware set-up.

Capabilities

The array of features obtainable with VoIP devices far outstrips those available with traditional PBX programs. All the basic principles are presently there – through voicemail to caller IDENTITY – but there are some handy additions that will help to boost productivity along with ensuring vital calls are clarified. Features such as virtual amounts, Find Me personally Follow Me personally and voicemails which can be delivered for a inbox are accessible, and frequently included as part of your subscription.

Disadvantages of VoIP

Much like any technologies, there tend to be disadvantages to VoIP that have to be considered when you make this switch.

Strength outages

A downside to VoIP worthy of noting is that if you experience an internet or energy outage, your VoIP program also falls. Hosted services enable you to avoid this matter by re-routing calls to option devices such as mobiles along with providing quick SLAs with regard to fault mending, but during the outage people won’t manage to use your office phone system to obtain calls.

Disaster services

Some business VoIP companies don’t provide a 999 program or should they do, it incurs another charge. Should you choose to call this emergency provider, they will obtain your spot, as VoIP phones have no direct url between location and also a communications conclusion point. Make sure you maintain a landline somewhere on the job so that the emergency services can be contacted very easily if necessary.

Security

Security is frequently highlighted by means of businesses aiming to implement VoIP. Risks are similar to those regarding any technologies that use the internet, and the past few years have witnessed security strengthen dramatically with regard to VoIP providers.

Organizations must take responsibility for security with their VoIP technique and frequently monitor application and prospective threats. Xinix recommends chatting with your service provider to find out more about defending your VoIP technique.

Network excellent

Your VoIP service is determined by a quality network to optimise telephone quality. If you experience a slow, spotty or crowded network, your music quality could decrease appreciably. It’s advisable to buy business broadband that may be restricted for your use only – this particularly ensures a fantastic line perhaps during peak hours.

What you may expect from a package

VoIP services are likely to come in tiers that can suit this size along with needs of a variety of businesses. Xinix offers a range of packages that compliment a multitude of requirements, so whether you might be your own business owner or even a large business, you can buy an appropriate plan.

Fundamental packages

A standard basic deal for businesses includes a limited variety of minutes which centre close to landline application. Set-up is frequently free, but you will have to check what features can be purchased and how much is billed for calls to mobile numbers.

Mid-range deal

These consist of some great benefits of the essential package, but with an increase of minutes and also a lower impose to smartphones. Other mid-range packages include the same variety of minutes for the basic deal but which has a portion of people allocated to free mobile or worldwide calls.

This package is also likely to add an increased variety of features in addition to improved bandwidth.

Innovative package

These packages tend to be designed to support the needs of much larger businesses and can include the maximum variety of hosted chairs and bandwidth application, as well as unrestricted minutes to local along with national amounts.

Your Switch

Making this leap to VoIP involves some watchful research in your telephone use plus the plans which can be on hand. If you weigh your possibilities and seek guidance it could prove a very beneficial asset for a developing organization.

Contact Xinix today for further help with determining the right VoIP deal.

So call us today to discuss your options and to receive a wealth of much-needed help and advice regarding your telecommunications network.