Retail telephony solutions

  Efficient, powerful and reliable communication services are of paramount importance within the retail industry. The correct tools can help you implement good practices and processes across the company, and also ensure you deliver exceptional customer service time and time again. What’s more, efficient communications services complement the daily operations of your business, improving the relationship between customers and staff – one of the most fundamental facets of business success. In fact, according to the 2001 American Express Global Customer Service Barometer,”70% of consumers are willing to spend an average of 13% more with companies they believe provide excellent customer service.” With retail telephony solutions from XINIXWORLD, you can be assured you’ll find the right products for your business, driving the standards of service your customers demand, and achieving the success your company deserves.

Retail sector solutions

XINIXWORLD solutions are tailored to focus on improving key operational requirements. We’re able to ensure that our communications tools to solve many of the key business issues you may face, such as:
  • Integrating small and multiple sites onto one common system without huge investment in time and money.
  • Dealing with ever-changing economic conditions and seasonal demands.
  • Needing to control the cost of calls; pay as you go to improve cash flow.
  • Needing to minimise capital expenditure for established and additional sites.
  • Real-time management of information across all sites to get a better understanding of the business and improve decision making.
For further details on XINIXWORLD’s selection of retail telephony solutions, and to discover how investing in our services can help achieve greater efficiency and profitability, contact our experienced advisors today. We’ll be happy to answer any questions you may have and provide comprehensive advice.