You can create shared or separate DNC lists for every campaign, using your VICIhost system. You can also choose to utilize a system-wide DNC list that can be allowed as you wish for every single campaign.
Apart from that, you can redirect or block incoming calls into VICIdial with respect to the number on the Caller ID, using a Filter Phone Group or an incoming DNC list.
In addition, you can allow the customers to call in and include their telephone number to one of the outgoing calling DNC lists via an automated IVR that comes as part of the VICIdial package.
For the United States Federal DNC list, it is better if you use dnc.com, our partner company for that particular service. We have included a selection of integration tools that operate with their services into the features of VICIhost.
For more information on the DNC lists and VICIhost, please reach out to us via any of our contacts.