From the Admin site you are allowed to configure multi-level Interactive Voice Responses (IVRs) that have numerous end-points(in hundreds) , with time-dependent features, and you can even log the available client IVRs. We have also assisted customers to integrate with their core systems for building dynamic IVRs that are able to provide information based on shipment tracking, order progress and automatic services such as phone payment.
You are also allowed to configure agents’ voicemail boxes that can be utilized for other different purposes. Apart from that, you can choose a pre-recorded audio massage that can be used as the voicemail’s greeting welcome prompt. Voicemails can even be set to be sent to an email address the moment they are left.
If you want more details on the working of our internet-based Voicemail Boxes and IVRs administration, reach out to us through our contacts.